I brought in seven blankets for cleaning two of which needed repairs then made a last minute request for special accommodations on two of the blankets. Michelle agreed to the special request without hesitation. The blankets all smell very fresh, are spotless, and were returned neatly folded and labeled. The repairs are strong and extremely well done. I am thrilled with the results of the special request for shoulder adjustment straps for my narrow chested old mule and old mare with a previously fractured shoulder. The straps are perfect and just like the big name brand prevent the blanket from sliding back on the withers and binding the shoulders. The difference in my girls’ comfort and movement was noticeable immediately. The pricing is fair and the communication excellent. I am so pleased and will be using Horsey Duds & Suds every year and recommending their services to all of my friends!!!